Cubed Consulting invites you to download our latest whitepaper – “Customer Engagement – Marketing in the 21st Century”. In this paper, we discuss some examples of Customer Engagement hits and misses and the role of social media as a tool in your Customer Engagement arsenal. Please comment with your feedback.
You can download the white paper here.
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#1 by Lisa Hoesel - May 19th, 2009 at 17:45
Would love to participate/present on a webinar focused on a social media assessment, infrastructure support, and METRICS for successful customer conversation using social media and networking tools. I think the missing ingredient for B2B relationship enablement in this space is still measurement and identification of key targets who are primarily responsible for the viral effect in spreading the message.